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Hornet: PHP8.1 removal

PHP 8.1 will be removed from Hornet. Please migrate to PHP 8.3 as soon as possible.

Past Incidents

2020-12-21

Database outage

The central database server is experiencing a major outage. Investigation is ongoing.

  • Issue was resolved with manual intervention. All affected services are back online.

    • IRC bridges Matrix outage

    All Matrix-related services are experiencing an outage because of database issues.

  • The major outage has been resolved. Because of ongoing maintenance there will be some performance issues, and probably some service interruptions.

    • 2020-11-03

    GitLab GitLab security update

    GitLab has released a security update. Due to its severity SNT's instance will be upgraded immediately.

  • The update completed successfully

    • 2020-09-10

    GitLab security update

    GitLab has released a security update. Due to its severity SNT's instance will be upgraded immediately.

  • After the upgrade, it became apparent that newer versions of both Ruby and git were needed. This set back the completion of the update by a few hours.

    Everything should work as intended now.

  • A major version upgrade was required to fix the standing security issues, which required an unexpected database upgrade. This took half an hour extra.

    • 2020-07-07

    GitLab security update

    GitLab has released a security update. Due to its severity SNT's instance will be upgraded immediately.

  • The update went smoothly, GitLab is online again.

    • 2020-03-19

    reboot of jitsi-meet.snt.utwente.nl (meet.snt.utwente.nl)

    To increase the resources of the jitsi meet server, a reboot with occur at 12:30.

    2020-03-01

    Change in availability of services

    For the past year, SNT has been negotiating with LISA for a new contract. We were in good faith that this would result in a contract with minimal impact on our members and users. Unfortunately, it was not possible to come to a contract that both SNT and LISA agreed to. LISA has one-sidedly decided to terminate our current contract per 1 March 2020. This means that, though we try to keep our services running, we cannot guarantee their continuation.

    From 1 March 2020 onward, changes will be noticable to our services:

    • Our helpdesk in Citadel will be closed until further notice. If you have any questions about SNT services, you can still contact our helpdesk by email at helpdesk@snt.utwente.nl. If you have any questions not related to SNT services, can instead contact the LISA service desk.
    • Our IP registration system DAS will be offline. For IP registrations and modifications you can contact the LISA service desk.
    • All other SNT services will remain operational. However, we can only provide limited support.