Some systems are experiencing issues

Stickied Incidents

2025-08-02

Admin interface Outage Hornet, Pydio and Matrix Services

Due to a database issue, authentication is currently unavailable for the Hornet admin interface and pydio. No data loss is expected.

All websites should still be accessible.

  • The database server has been fixed and all dependent services should function normally.

    • 2024-06-07

    Backup Backup outage

    Multiple consecutive disk failure in the backup resulted in major outage in the backup service

    We're investigating a proper solution.

    Past Incidents

    2025-08-02

    Admin interface Outage Hornet, Pydio and Matrix Services

    Due to a database issue, authentication is currently unavailable for the Hornet admin interface and pydio. No data loss is expected.

    All websites should still be accessible.

  • The database server has been fixed and all dependent services should function normally.

    • 2025-06-04

    GitLab runners GitLab CI runners unavailable

    During maintenance an issue occurred with the GitLab CI Runner server.

    Cloud Cloud node unresponsive

    One of the cloud nodes has become unresponsive to commands. We're trying to resolve this issue with as little downtime as possible.

  • The cloud node is responsive again, but will require an update to be fully operational. Customers with a VM on ‘kletsmajoor’ are asked to fully shut down their VM and start it again at their earliest convenience.

    • 2025-03-17

    Telegram bridge Matrix Telegram bridge

    The Matrix Telegram bridge is experiencing a major outage.

    2025-02-20

    cPanel cPanel outage

    At this time the website and mail component of Hornet (cPanel) is experiencing a major outage.

  • cPanel has been restarted and has resumed its normal operation.

    • 2025-02-09

    Homeserver Matrix

    The Matrix homeserver is experiencing issues loading media.

  • The issues with the media repository have been fixed

    • 2025-01-26

    Telegram bridge Telegram bridge maintenance

    The Telegram bridge's homeserver database is being moved to different storage. This is expected to take up to two hours.

  • The maintenance has been completed.

    • 2024-12-29

    IRC bridges Matrix-IRCnet outage

    The bridge stopped relaying messages around 21:45. The bridge was restarted in order to resolve the problem. It may take a while before all users have rejoined every channel.

  • The bridge has stopped relaying messages again, a temporary fix has been applied but further investigation will be conducted. It may take a while before all users have rejoined every channel.

    • 2024-10-30

    Cloud Cloud platform outage

    An issue with the cloud platform is causing outages on vColo machines and internal services.

  • An issue with the cloud platform is causing outages on vColo machines and internal services.