Some systems are experiencing issues

Stickied Incidents

2024-06-07

Backup Backup outage

Multiple consecutive disk failure in the backup resulted in major outage in the backup service

We're investigating a proper solution.

Past Incidents

2021-12-24

Cloud SNT cloud platform outage

Another issue with our virtualisation platform caused most of the services running on this platform to go offline.

  • The issue has been resolved

    • 2021-12-23

    Cloud SNT's cloud platform outage

    SNT's cloud platform had a major outage after switch maintenance.

  • The issue has been resolved.

    • 2021-11-09

    Major outage effecting (nearly) all systems of SNT

    We are aware that most of our services are currently unavailable. This outage is under investigation and we will update this incident report once more information is available.

  • All services should be operational once again. The Matrix bridges might still have some catching up to do.

  • LISA has mitigated the root cause and we are resuming operations of all our services.

  • After everything was back in working order, the systems have been hit just now once again.

  • All services should be operational once again. The Matrix bridges might still have some catching up to do.

    • 2021-11-06

    Major outage effecting (nearly) all systems of SNT

    We are aware that all our services are currently unavailable. This outage is under investigation and we will update this incident report once more information is available.

  • All services should be operational once again. The Matrix bridges might still have some catching up to do.

    • 2021-11-04

    Major outage effecting (nearly) all systems of SNT

    We are aware that all our services are currently unavailable. This outage is under investigation and we will update this incident report once more information is available.

  • Everything has been restored.

  • All services should be operational again, except the Matrix bridges.

  • Most services are operational again, others are being started.

  • Disruptions in the network are the root cause. These disruptions have been resolved by LISA. We are now investigating our systems to bring all services back online.

    • 2021-04-19

    GitLab security update

    GitLab has released a security update. Due to its severity SNT's instance will be upgraded immediately.