Some systems are experiencing issues

Stickied Incidents

2024-06-07

Backup Backup outage

Multiple consecutive disk failure in the backup resulted in major outage in the backup service

We're investigating a proper solution.

Maintenance
Matrix maintenance

The Matrix databases are undergoing regular maintenance. All Matrix services may experience degraded performance or small outages.

Past Incidents

2024-06-07

Backup Backup outage

Multiple consecutive disk failure in the backup resulted in major outage in the backup service

We're investigating a proper solution.

2024-06-01

Homeserver Matrix outage and performance issues

Performance issues encountered during the regular cleanup are causing the homeserver to have severe performance issues.

  • Mitigations have had effect. Performance should be back to normal.

  • We have identified the issue and are working on deploying workarounds on our infrastructure.

  • We have reconfigured the homeserver to prioritise client requests. Clients should be somewhat functional, but messages between utwente.io and other homeservers experience significant delays (up to several hours).

  • 2024-05-08

    cPanel cPanel outage

    cPanel and websites hosted on Hornet were offline for some time due to an unexpected VM migration.

    2023-12-29

    cPanel cPanel performance issues

    Due to an external massive automated vulnerability scan cPanel experienced some performance issues. This started at about 01:45 and has been manually mitigated at around 09:20.

    2023-08-28

    IRC bridges Matrix/IRC bridge issues

    The IRC bridges currently have issues relaying messages for some users.

    2023-08-10

    cPanel Hornet cPanel management interface not functional

    The cPanel interface is currently not functional due to license issue. We are working on restoring this service as soon as possible.

  • This issue has been resolved.