All systems are operational

Past Incidents

2026-04-28

cPanel cPanel limited availability

Because of an ongoing security vulnerability mitigation, cPanel has limited to no availability of components like webmail, admin, etc, as certain components of cPanel are currently disabled. We are monitoring updates from the cPanel security team closely and will post updates once services will become available again.

Websites hosted by cPanel are not affected in availability and should continue to work securely.

  • All systems are operational and function as normal again. No data seems to have been lost.

  • Fixes have been implemented, continuing to monitor while services recover.

  • cPanel just released a patch, we are implementing the fix and are going to monitor the services afterwards.

    • 2026-04-06

    cPanel cPanel sites unresponsive

    Due to an error in our cloud platform, almost all websites hosted by SNT on cPanel were unresponsive or not reachable for a short period of time.

    No data seems to have been lost.

  • All services have been restored and continue to function normally.

    • 2025-12-16

    Cloud vColo platform outage

    A disk replacement caused a partial outage of our cloud platform

  • The disk issue has been resolved with no data loss.

    • 2025-10-08

    cPanel cPanel disk upgrade

    We are upgrading the disk of our cPanel server. Downtime and/or performance issues for at least half an hour are expected.

    2025-08-24

    cPanel Hornet & cPanel platform outage

    An issue with the machine running Hornet and cPanel is causing a major outage of both platforms and their hosted services.

  • The machine and all associated services are working again.

    • 2025-08-02

    Admin interface Outage Hornet, Pydio and Matrix Services

    Due to a database issue, authentication is currently unavailable for the Hornet admin interface and pydio. No data loss is expected.

    All websites should still be accessible.

  • The database server has been fixed and all dependent services should function normally.

    • 2025-06-04

    GitLab runners GitLab CI runners unavailable

    During maintenance an issue occurred with the GitLab CI Runner server.

    Cloud Cloud node unresponsive

    One of the cloud nodes has become unresponsive to commands. We're trying to resolve this issue with as little downtime as possible.

  • The cloud node is responsive again, but will require an update to be fully operational. Customers with a VM on ‘kletsmajoor’ are asked to fully shut down their VM and start it again at their earliest convenience.